Mary Portas
Overview:
Developed in conjunction with Skillsmart Retail and delivered exclusively through the National Skills Academy for Retail’s skills shops, the Mary Portas Guide to Successful Retailing covers every stage of creating and running a successful retail business. Each master class has an invaluable set of hints and tips to improve the performance of all retailers. Master classes are delivered by fully-trained retail experts.
“This series of master classes will help you understand what is going on out there and will give you the tools to really help your retail business succeed." - Mary Portas
Click on the titles below for full descriptions of each master class:
Building, mobilising and maintaining a vision for your business
Retail finance and business planning
Understanding the key financial factors driving your business
Buying products to attract and keep customers and deliver profit
Standing out from the crowd with customer service that brings success
Visual merchandising and the 'wow' factor to set your shop apart from the rest
Spreading the word about your business without spending the earth
Developing both you and your team to create a forward-looking, successful business
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